Innovation, strategic business sense, determination, and natural sincerity are personal cornerstones of my achievement in opening doors, growing market share, and delivering consistent results. Demonstrated success in establishing structured goals and implementing sustainable business plans that consistently accelerate product adoption and increase bottom–line revenue. Lend balance and structure to teams as leader, trainer, and creative problem solver. Innate ability to connect with people on all levels building loyal relationships based on mutual respect, trust, and benefit. Capture opportunities that make the impossible … possible. Areas of expertise: ✔ Client Retention Strategies ✔ Stakeholder Partnerships ✔ Relationship Management ✔ Price & Contract Negotiations ✔ Client Financial Metrics, KPIs, Forecasting ✔ Data & Trend Analysis ✔ CRM & Database Management ✔ Strategic Planning ✔ Business Analysis & Development ✔ Marketing & Communication ✔ Process & Performance Management ✔ SaaS Sales ✔ Lead & Pipeline Generation
Director, Ticketing at Major League Baseball
Bachelor of Science - BS, Business, Management, Marketing, Business Legal Studies