Bio

A business is defined by it's interaction with it's customers across all channels. Business success is achieved through mastering technology, data, operational excellence and customer engagement. I am an experienced, motivational and inspirational leader in the Financial Services and CX space with a proven track record of developing industry leading solutions, commercial growth and building a successful services business within Maxymiser, Oracle and now Form3. An experienced public speaker at Festival of Marketing, Modern Customer Experience and Oracle User Forums.