Peter Perla
Executive General Manager - Customer Experience & Growth
Sumo
Country or State
Australia
Bio
An accomplished leader of people with extensive experience in building and inspiring high performing teams in the sales and service environments, experienced in all aspects of contact centre management along with a proven record in project delivery. Specialties: Leadership, Strategy & Business Planning, People Capability, Outsourced Partner and Vendor Management, Project Delivery, Innovation and Experimentation, Agile Transformation, Change Management, Design Thinking & Customer Journey Mapping & Financial Management
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Current Position
Executive General Manager - Customer Experience & Growth at Sumo
Degrees
Post Graduate Diploma, Business