Bio

Digital Executive with 20+ years of experience; Expertise in leading and specializing in Transformation centered on Client Experience and Operational Excellence. Innovation focused Digital, Tech and Operations leader with transformative outcomes leveraging Technology, Strategy and Operations. Strategic thinker with a sharp focus on agility, experienced in transforming businesses digitally. A builder of strong talent within large global organizations while building a culture of innovation and collaboration. Partner trusted by stakeholders for thought leadership and agility of execution. Expertise: ▪ Blockchain, AI/Machine Learning Algorithms, Robotic Process Automation, Bots ▪ Cloud Strategy and Enablement, Mobile platforms, API, Web Analytics, Data Monetization capabilities ▪ E-commerce, Retail POS Systems, Business Intelligence & Analytics ▪ Cyber Security, PCI Compliance, Mobile payments, CRM, Workforce Management ▪ Agile, Scrum, Waterfall methodologies, Lean, Kaizen, Change Management methodologies (ITSM/ITIL) Passionate leader committed to developing diversity, women in technology, Asian leadership. Personal mentor, sponsor, developer of many Associates, Colleagues.