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Premjith Lakshman Singh

Chief Information Digital Officer & Chief Customer Officer

South Central Connecticut Regional Water Authority

Country or State

United States

Bio

An influential business transformational executive with 20+ years of achievement in finance, business operations, technology by building teams, systems and driving innovation that propels organizational growth. Business Transformation: A change agent leading with purpose and transformational business strategy @ RWA, NG and in the integration of NYSE: AGR( 8 Utilities ) via M&A with significant cost savings and a rate base of $32 billion. Transformed critical business process for efficiencies with central ERP strategy (SAP), championed culture change, agile ways of working to digitize organization for future growth. Spearheaded many business value driven AGR programs over $100+ million. Lead Gas, Electric, Transmission business enablement programs at NG over 1.5 Billion investments over 3 years. Lead Customer Care transformation along with new business expansion and revenue growth strategies. Own P&L for Pipesafe protection programs and WellSafe for exponential net revenue growth over 9.2million. Operational Excellence: A thought leader in leading Customer Care, Business operations(COO), Technology Modernization, Cyber programs and enterprise initiatives. Grow core and future proof business with acquisitions, business enablement(across all Utilities) , field service enablement, revenue cycle management, customer experience etc. A change leader in driving CAPEX and OPEX efficiencies across the enterprise by leading various business initiatives and commercial negotiations. Lead risk transformation program to implement all facets of risk monitoring and controls including Cyber security and an effective Cloud strategy. Strategy & Innovation: Lead many strategic business plan with over 100+ executives for a five year Business roadmaps to drive significant earnings and Company growth via new lines of business and customers. Change agent to drive innovation and business process improvements for a digital enterprise. Lead ATO(Agile) implementation teams to quickly bring solutions to business challenges during the pandemic. CATEGORIES OF ACHIEVEMENT P&L owner / M & A Business Transformation & SBP Customer Care / Business Operations(COO) Security / IT Operations / Enterprise Architecture Program & Project Management DE&I / Stakeholder Relations Global / Large Scale implementations Supply Chain / Procurement Leadership and Organizational Development Finance / P&L Management / Cost Containment Outsourcing PQ&C

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Current Position

Chief Information Digital Officer & Chief Customer Officer at South Central Connecticut Regional Water Authority

Degrees

MSMOT, Management of Technology

Skills