Bio

Around 25 years of experience in SAP and Global Delivery with a proven track record of achieving strong customer satisfaction results. Trusted adviser for implementing continuous service improvements and innovative solutions assisting clients in their transformation journey. Well-honed skills in Managed Services, Global Delivery, Transition, Risk Management, Contracts and KPI’s. Well-rounded experience in various arenas such as Program/Project Management, and Business Analysis. Track record of delivery achievements includes 95% customer satisfaction rating and flawless SLA delivery. Hands-on experience in managing numerous delivery engagements, with deep level SAP knowledge and solid business process experience.