Rick McGlinchey
Co-Founder
PureInsights, LLC
Country or State
United States
Bio
25+ years of experience with B2B SaaS platforms (formerly premise) working with startups to mid-market and Fortune / Global 1000 organizations, including C-level advisory. As a SaaS leader, co-founder and management consultant, this experience allows me to help you improve and grow your business in 3 key areas: • Unlocking business value by solving analytics and reporting for the contact center • Optimize your omni-channel and multi-channel customer experience (CX) improvement, especially contact center • Business Process Optimization (BPO) and Business Process Automation (BPA) I specialize in learning your business quickly to add value and help you get things done.
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Current Position
Co-Founder at PureInsights, LLC
Degrees
BA, Computer Science, Minor Psychology