Bio

Accomplished utility professional at Eversource. Lead major project initiatives, resulting in substantial cost savings, productivity improvement, leaner operations, greater accountability, and change/transformation management. Leadership approach champions beyond-the-bill experiences for customers and beyond-the-paycheck experiences for employees, organization alignment with broader strategic objectives combined with goal setting and establishing the ''right'' performance measurements. Place emphasis on real-time data collection, analysis and trending as a foundation to developing strategies and sustaining change efforts. Architect operational infrastructures with the talent and technology needed to cultivate high-performing, self-sustaining and empowered team with employee engagement results ~10 % higher than Eversource average results. Weave flexibility into the fabric of organizations, recognizing that change is a constant and utilities must be prepared to react quickly to rapid developments in energy and customer expectations.