Bio

SUMMARY OF QUALIFICATIONS * Technology visionary with hands-on experience creating robust IT architectures with the proven ability to bring the benefits of IT to solve business issues while managing costs and risks. * Extensive vendor relationship management and negotiations, facilitating a ''partner'' relationship generating better vendor performance and overall company performance. * Significant experience assisting end-users with hardware and software problems, troubleshooting and resolving a wide variety of performance problems. * Demonstrated ability to integrate computer skills, customer support experience, and related education to exceed technical, business, and customer requirements. Specialties: •Software: MS Office, MS SQL Server, StruxureWare Data Center Expert, SiteScan, Alerton Envision for BACTalk, RedBeam, Password Manager Pro, RF Code Asset Manager, Intune, AirWatch, SCCM •Languages: VBA, SQL •Operating Systems: Windows Server, Windows 10, Linux, Mac OS •Hardware: HP Servers, Dell Servers, iOS Devices, Cisco Devices, Data Center Infrastructure