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Ryan Smith

Sr. Director, Product Marketing


Country or State

United States


Passionate about bringing transformative ideas to market. Telling stories that people won't forget. Delivering value to customers and inspiring innovation. Connecting with people and building teams. Ryan has worked on and launched a number of incredible products over the years including PowerReviews Essential Social Suite, Bazaarvoice Intelligence, Bazaarvoice Conversations, Salesforce for Marketing, Salesforce LiveMessage, and Salesforce Digital Customer Service. On a given day you'll find Ryan and his team working on positioning, messaging, enablement, building pipeline programs, pricing & packaging, campaigns, customer meetings, and working with our product team to cultivate the next big idea. Ryan is currently the Product Marketing and GTM lead for Service Cloud's Digital Customer Service Portfolio ($600M annual revenue).

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Current Position

Sr. Director, Product Marketing at Eightfold


MA, Advertising