Bio

Global Practice Lead - Digital Customer Experience Transformation. A practice focused on the intersection of next generation digital transformation and customer experience transformation. Specialties: - - Healthcare, Life Sciences, Consumer Goods - Omnichannel Customer Experience, Digital Hybrid Reps, Digital Content Supply Chain, Web & Media Personalization, Platform Business Model - Global P/L Accountability, Business Development, Alliance Management, Global Operating Models and Talent Development, Thought Leadership Past Experience: CRM Lead managing Oracle Consulting's Cross Industry Portfolio (Healthcare Life Sciences, Financial Services, and Consumer Goods & Retail industries)