Bio

At Qualtrics, we give our clients the experience management tools they need to engage with, understand, and solidify relationships with customers, employees, and stakeholders. Since joining the Qualtrics team in 2019, I have become the go-to person for conceptualizing solutions, go-to-market strategy, and thought leadership for our customers in the healthcare, public health, and education sectors. This took on new meaning in 2020, when Covid-19 created a need for immediate responses to our customers’ challenges. I am proud of my work and our teamwork; in twelve months we have conceptualized and developed solutions that generated over $50M in revenue. By working closely with internal and external industry leaders, product and engineering services, marketing, and most importantly our customers, we develop technology and solutions that solve real world challenges related to ==== ✦ Healthcare & Public Health ✦ Strategic Planning ✦ Culture Change ✦ Stakeholder Experience & Engagement ✦ Digital Consumer Technologies ✦ Marketing & Communications ✦ Reputation Management ✦ Arts & Medicine ✦ Public Policy & Advocacy Customer experience has long been a passion of mine, though my path to it was unconventional. I began my career in entertainment; after graduating from Northwestern University, I joined the Ringling Brothers Barnum and Bailey Circus as a clown and also served as an animal rights spokesperson. I was inspired to attend medical school and graduated from Case Western Reserve University’s School of Medicine. I became an Emergency Physician and eventually originated the role of CXO for my healthcare system. This led to a deep interest in customer and employee experience and eventually led me to the industry leaders in Experience Management, Qualtrics. I welcome connections who share my interests.