Proven experience defining and delivering change programmes to gain improved customer experience, loyalty and value Highly driven Commercial Leader, with in depth knowledge of eCommerce, FX, new payment technologies. Strong delivery focus Delivery of Strategy, P&L Ownership (60% eCommerce),Value Add Customer Propositions for F2F, on-line, multi and omni channel customers and development and ownership of Marketing plans. Commercial ownership for UK and International markets. Outstanding leadership skills with a passion for people development
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Association of Accounting Technicians, Accounting and Finance