Bio

Implemented multi-clustered Expressways in three regions EMEA, North America, and APAC / Designed and executed a global UC cloud migration solution / Supported global Immersive Telepresence Systems (ix5000) across multiple regions / Oversaw end-to-end execution of a high-profile multi-cluster Unified Communication Manager 11x project / Microsoft Teams with Direct Routing Technically sophisticated professional with a history of establishing seamless communication, improving business processes, and boosting productivity through Cisco and Microsoft collaboration technologies. Credible history of leading large-scale technical projects that transform, upgrade, and maintain existing communication channels across multiple organisations. Instrumental at designing and deploying voice/video communications, conferencing, presence/instant messaging, expressways, Cisco Meeting Server, Cisco Spark/Codecs, WebEx/VMR, TMS, UCCX, Audiocodes, and Microsoft Teams. Recognised for conveying complex information in a simplified form, while generating novel solutions to build consensus with key stakeholders (senior leadership and high-valued clients). Articulate communicator with strong problem-solving skills always remains at the forefront of rapidly evolving industry trends to drive enterprise-wide innovation. Technical Proficiencies Cisco WebEx, Cisco video conferencing, Cisco Unified Communication Manager, Cisco Meeting Server, Expressways, Cisco Codecs, Immersive Telepresence (ix5000), Microsoft Teams, Audiocodes SBC