The future is the fusion of customer experience technology with AI, Automation and Analytics. Be early! Technology Evangelist, IT leader, Transformation Driver, delivering tangible business outcomes. Accomplished speaker available for conferences, events and panels. My leadership style is to set high expectations, co-develop a career plan for each employee and to be their guide and mentor as they navigate the successes and failures that true growth brings.
Senior Director of IT: Call Center Platform at Johnson Controls
Electronic Engineering, Electronic Engineering