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Sophie Smallwood

Co-Founder | Co-CEO

Roleshare

Country or State

United Kingdom

Bio

Co-founder and co-CEO of Roleshare.com. Building the world’s best shared skills platform to enable a sustainable, diverse, and happy workforce. Matching professionals looking for part-time work together for full-time roles, and helping businesses find untapped talent for their roles and reduce turnover. Previously, I was leading enterprise SaaS startups to shape and deliver scalable customer success disciplines to drive retention & evangelism. I have expertise in discovery, design, and implementation of enterprise customer success programs to drive higher customer retention rates and lower customer acquisition costs. I enabled enterprise technology deployments, drove customer adoption, and achieved unique company ROIs. Working with early-life and startup enterprise SaaS technology companies, as well as professional or implementation service companies. I have over 19 years of direct experience in advertising, ecommerce PaaS and workplace SaaS. Nurturing C-suite relationships, and sales consulting to ensure performance of strategic enterprise customer portfolios across the US, Europe and the Middle East. I managed cross-functional teams and delivered global program strategies and partnerships in ecommerce and enterprise SaaS technologies. I was a keynote speaker and panel moderator at industry events. Fluent in 3 languages.

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Current Position

Co-Founder | Co-CEO at Roleshare

Degrees

Fellowship @ eLab

Skills