• Completed two successful IPO’s and one Private Equity exit • Exceeded sales quota and increased customer retention from 80% to 90% at The Boon Group • Hired by Private Equity firm for SaaS organization to position company for exit; grew revenue > 300% and exited the business to another PE firm on multiple of EBITDA • Successfully redesigned HEALTHCAREfirst Services departments to handle large scale EHR implementations, process optimizations and value realization for health care providers • Increased profit margin on implementations 20-30% at Zilliant • Selected by Dell into “Key Future Leader” program reserved for top 0.5% of all 88,000 employees • Hit 110% of sales quota at Dell on $1B annual sales plan & achieved highest revenue quarter in group history • Turned around implementations at Oracle Retail as Executive Sponsor managing C-level relationships with EMEA and US customers • Turned around Vignette Services organization from $500k revenue at zero net profit margins, with customer satisfaction issues, to 28% net profit margin on $20M in revenue with 95 employees and 97% CSAT
Chief Operating Officer at Khoros
BSEE, Electical Engineering