Bio

I build customer communities and internal teams around best practices and learning systems to help customers and staff reach their goals. I grow revenue globally through a combination of: > Exceptional industry knowledge and a vision for its direction > Relentless pursuit of ideal customer engagements > Empathic communication, both inside and outside of the company. When I was a young US Army Armor Officer, my troop commander told me, “Your desk is the front slope of your tank.” In my current Gemba approach, I am always where my team and my clients need me — Asia, South Asia, South America, LATAM, North America, or Europe—not behind office walls separating me from my colleagues and customers. Authentic communication, team training, and collective vision foster growth in an ethical and trustworthy version of leadership, and is the foundation of everything I do. Working with many of the same teams and customers across the globe—now friends and colleagues—for over 20+ years, I have sustained relationships that have elevated our businesses. The connections I’ve built with them I treasure. Areas of expertise include: * CMO / C-suite leadership * Industry engagement, community building, and vision * Marketing strategy for business development * Executive presence and emotional intelligence * Training and learning management strategy * Sales enablement * Technology (cloud, on-premise, hardware) * Technology Security * SAP (both partner and competitor) * Risk analysis * Digital marketing tools (CRM, email, marketing automation, SEO, PPC) * Digital content (web, white papers, webinars) * Team recruitment and retention * Team culture and engagement * Industry engagement (presentations) * Budgeting and financial strategy * Cost controls (vendor selection and management) * Client vetting * Channel strategy * Broad enterprise software and process experience * Top-line revenue and margin expansion