The Industry’s Leading Customer Success Executive with over 25 years of organizational development work experience specializing in securing customer adoption, expansion, renewals, developing strong customer relationships, building customer-for-life programs, P&L management, and creating strong company revenue streams. Key Competencies: Built three Customer Success Organizations, SaaS, Customer Success Research, Management, Public Speaking, Author, Innovation, Change Agent, Customers for Life Expertise, Strategic Planning, Training, Mentoring, Coaching Contact Stephen regarding opportunities via email (sfulkerson@sbcglobal.net).
Vice President Customer Success Research at Technology & Services Industry Association (TSIA)
Master of Arts (M.A.), National Defense & Strategic Studies