A highly influential Senior Manager with extensive experience setting the strategic direction and delivering significant transformational projects within the transport and retail sectors. An innately determined, committed and credible leader, building effective channels of communication with internal/external stakeholders to the most senior level to ensure brand vision and values are clearly articulated and shared. A history of driving operational and commercial success managing budgets of up to £18 million with a focus on continual improvement within in a multi site and multi disciplined environment. An intuitive, rational, innovative thinker highly adept at creating solutions and delivering results through team collaboration so as to redefine exceptional customer experiences.
Head Of Retail at National Express Bus
2:1, BSc Sport and Business