Bio

Payments, loyalty, and subscription management expert launching customer engagement initiatives at organizations including monthly fees, NPS, CSAT, VOC and incentive programs to increase user adoption, customer happiness and NPS scores. Driven technology executive with 15+ years experience building web and mobile apps, experiences for physical devices and leading large and small product and user experience teams globally. I also consult women-led startups in strategy and vision to help bid for venture capital funding. Expertise with high profile clients and solutions across social media, CX, subscriptions, marketplaces, and payments in entertainment, music, books, finance, retail, restaurant, airline, automotive, and education markets. Create key strategies, vision, business models and tactical execution for organizations including short and long term financial impact, risks and opportunities, M&A and building partnership ecosystems. Proven track record of growing user adoption over 200% per year and a consistent revenue growth of 25% per year for $100M+ portfolio. Passionate about giving back to the community and currently sit on the Corporate Advisory Council for Central Exchange, an organization focused on professional growth and opportunities for young women. I launched a Women in IT organization, pioneered a partnership with women's organizations and fundraising, regularly speak at Women in STEM events and conferences, and mentor several women newer in their careers.