• Broad experience including profit/loss (P/L) responsibility in international corporations, entrepreneurship and start-ups. • A dedicated visionary who gets things done. Focused on making true impact with a combination of strategic thinking and pragmatic business acumen. • Functional expertise of strategy and business development, brand and concept building, marketing, product business and portfolio management, operations and supply chain, partner ecosystem management and sales. • Experience from different types of consumer and B2B businesses: airline, retail, education (export), fashion/design, consumer goods, technology (both HW and SW) and infrastructure project business. Experience from different business models including physical goods, software, services, licensing and franchising. • Leads through example, clear priorities, challenging business objectives and coaching people find their full potential. Leadership experience from complex matrix organizations and teams up to 50 people, external customer/partner interfaces and different leadership teams. Experience in strategic transformation of an organisation and digital and omni-channel businesses. Interested in renewing/transforming existing businesses or building new businesses driven by changing customer needs. At best in driving focus and leading change in a business that involves a personal purpose: be it more customer centric and sustainable aviation, connecting people around the world or making the lives of busy, multi-tasking women easier and more enjoyable. Experience from managing highly complex, even abstract entities and ecosystems to working hands on to open a retail store or serve an individual client. Because ‘Why’ is so much more important than ‘What’. Curious mind constantly searching for the right questions to ask and answer, looking for opportunities to improve, and new ideas to do things differently. Strong believer that anything meaningful can only be achieved through co-operation with talented, good people and fruitful partnerships. Contact me: tiina.m.tissari@gmail.com or call +358 40 719 35 18
Vice President, Customer Experience and Products at Finnair
PhD (with distinction), Industrial Engineering and Management