Customer Experience (CX) professional with 30 years' experience in technology firms and research & advisory services, including over 25 years of high-tech marketing, 15 years of industry analyst relations, and four years of senior-executive client support in the research & advisory sector. Specialties: customer experience and success; industry analyst relations; and market research & advisory services. Opinions are my own. He/him.
Director of Customer Success at Trend Micro
MBA, Marketing