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Tracy Shouldice

Director of Customer Success

Trend Micro

Country or State

Canada

Bio

Customer Experience (CX) professional with 30 years' experience in technology firms and research & advisory services, including over 25 years of high-tech marketing, 15 years of industry analyst relations, and four years of senior-executive client support in the research & advisory sector. Specialties: customer experience and success; industry analyst relations; and market research & advisory services. Opinions are my own. He/him.

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Current Position

Director of Customer Success at Trend Micro

Degrees

MBA, Marketing

Past Talks

Pulse 2022

Skills