Bio

1. Business Transformational Leader & Growth Driver with over 27 years of a sustained track record of success in driving transformation and exceeding business objectives 2. Drove Business Transformation, Program & Product Management, Vendor & Partner Operations Management, and Software Solutions Delivery 3. Strong business process knowledge and experience in Robotic Automation (RPA), Artificial Intelligence / Cognitive, Process Architecture, Business Model Design, Vendor / Partner Management, Business Case Creation and Implementation of Road-map Design 4. Vast exposure to Financial Services, Insurance and Engineering domains 5. Trusted Digital ‘Strategy to Execution’ Advisor to Board Management for implementing custom build platforms, managed services & business integrations 6. Delivered innovative and ''fit for purpose'' automation solutions around Digitization, Robotics, Business Analytics and enabled companies in achieving competitive advantage and value at scale 7. Contributed to Business Process Automation through RPA using tools such as UiPath, Blueprism, Openspan, Optical Character Recognition and Natural language processing 8. Expanded business to France, Belgium, Japan, Singapore, Asian entities and US 9. Worked with an industry leading digital delivery workforce to deliver futuristic business solutions; capabilities in recruiting, training and leading multi-regional & cultural teams 10. Led a team of over 135 people for countries like USA, UK, Mexico & Argentina 11. Designed Customer Experience by assessing customer journey maps and expectations, benchmarking practices (internal and external) for new business models 12. Reputation for high standards in engagement with stakeholders from “ideation to commercialization” and helping them in intellectually connecting the dots in a digitally driven industry paradigm