Bio

I love taking up new challenges or customer problems; and solve them using modern technologies or methodologies. I immensely enjoy navigating all aspects of complex projects or work-streams; and be successful along with the team on those undertakings. I fondly follow the advice of Brian Tracy, “Develop the winning edge; small differences in your performance can lead to large differences in your results.” My strengths and experiences include: - Apply myself as positive catalyst with a win-win objective; - High adaptability and an ethical team-player with people leadership skills and effective decision-making competencies; - Expertise to develop value-added innovative solutions; - Meticulousness in project planning and recognized problem-solving capabilities; - Contribute for success to both my organization and external clients with key focus on organization’s ‘bottom-line’ and corporate goals. My commitment to excellence, coupled with solid management and technical background has resulted in increased customer confidence, improved revenue and reduced costs. These professional and personal experience have taught me the following about myself: - I can lead, mentor, motivate and grow world-class teams - I can effectively execute and implement big ideas within defined constraints - I can implement quality service-management, project life cycle methodologies - I can focus on high-quality decisions along with risk assessment I am a constant learner and put effort to improve continuously – both, as a leader and as a human. My emotional quotient stays around: - Customer is always At-The-Center - Win along with the Team - Build Team’s trust and infuse high spirit I am a solution-focused and result-oriented Director with solid work ethics and a strong customer-centric mindset. I hold progressive accountable experience of 24+ years’ in the banking and payment system industry. I have served over 125 banks and financial institutions across Europe, Middle East, Brazil, India, Latin America, Asia and Africa. Broadly, my responsibility as Director – Application Development covers: • Head of PRIME Production Management for 100+ clients on Processing and Hosting platforms • Head of PRIME Core Application Management and Core Application Support to Delivery Projects • Leading an agile team of 92 team members; based in India, Brazil, Cyprus, Russia and Malaysia