CRM/Digital Program Manager with over 12 years experience. Proven success in transforming Sales, Service & Marketing organisation and managing CRM, Digital and process implementations in industries such as Education, Oil & Gas, Office Supplies, Insurance and Automotive. Passionate about enabling business through technology and bridging between business and IT. Specialised in Salesforce.com (11x certified) and experienced in technologies such as Web, API and ETL technologies, Google Analytics, RPA, Mulesoft, Siebel and Tableau.
Marketing Technology Lead - APME at BAT
MSc, Marketing Management