Bio

An experienced executive manager combining leading-edge e-commerce and CRM strategies with old economy processes in international companies. Broad experience as C-level consultant, manager and coach with both the media industry and marketing/sales/service departments of Top 500 companies. Accustomed to bringing innovative software solutions to market, managing multi-cultural teams and deploying Customer Experience Management programs as a part of digital transformation. Fair, ethical and pursueing highest of integrity standards – based on a passion for customer excellence and a fun-to-work approach. Highly endorsed for reliability in delivering results deriving from innovative business strategies. Customer excellence can be managed.