Bio

• Senior information technology manager • Over twelve years of experience in Program and Project Management • Managed and lead application development, QA testing and production support programs • Managed and lead projects in application development, QA testing and production support • Led the execution of a substantial and complex multi-year, high priority strategic initiatives • Collaborated with business partners in implementing technology solutions to improve the business • Experienced in establishing best practices across programs/projects • Setup and establish global delivery model • Thorough understanding of Software Delivery Life Cycle (SDLC) methodologies Agile & Waterfall • Analyze performance trends and make process improvements to save in efforts and cost • Experienced in various functions in Wealth and Asset Management • Exceptional ability to maintain and build client relationships and monitor customer satisfaction • Excellent verbal and written skills • Managing reports, analysis and decision-making for a change requests