Bio

John Fletcher was born in South Africa and took his B Com LLB from Rhodes University and his M Phil and PhD in administrative law from Cambridge. He returned to SA and practised as a barrister at the Johannesburg Bar for ten years in a civil commercial practice with some constitutional work. John is the ADR Products Group Director of the Royal Institution of Chartered Surveyors (RICS) and is responsible for RICS’s global Dispute Resolution Services (DRS) including arbitration, adjudication, dispute boards, mediation and expert witnesses. Under John’s leadership RICS DRS has grown to be the largest built-environment specific Dispute Resolution and Avoidance service provider internationally and has moved increasingly into providing consultancy services for government and major stakeholders in infrastructure projects. Prior to working for RICS, John was the International Projects Director for ADR Group. He developed their international joint ventures in South Africa, Europe, Brazil, the Caribbean and other developing countries; their UK workplace mediation service; and their mediation training in UK universities.