Bio

As a CIO, COO and executive leader, I bring the following value:

• Successfully implemented digital transformations across all functions in retail

• Created Customer Experience and IT strategies

• Road mapped architecture and budgets

• Led and created team engagement to manage program delivery, both on time and on budget with strong adoption, consistently, across various retail sizes and categories.

• Consistently deliver and never shy away from a challenge

I excel at building. A strong operations foundation is critical for a start up to scale and for established brands to compete. An integrated Supply Chain to support Omni Channel requires investment in people, process and technology. Creating an end to end customer experience from the factory floor to the customers home, seamlessly requires careful strategy, planning, prioritization and a great team to execute. This has been my wheel house and something I am looking to do again.

HIGHLIGHTS:
Hands-on experience working extensively with Senior Executive and Management Teams to set strategic direction for Category Management, Customer Experience, Inventory Management, Supply Chain and IT.

Successfully led over $500M in transformation programs across multiple companies to enable better customer experiences online and in stores.

Collaborative leadership style that allows me to build strong, engaged teams that work cross functionally to achieve results and overcome organizational obstacles.

I believe that people, process and technology need to work together to ensure implementations meet both the business and technology objectives. I have thrived working in start up, high growth and distressed retail environments. My passion lies in driving transformation, building great teams, leading change while contributing to topline growth while protecting the bottom line.

SKILLS:
Business and IT strategy development
Business Transformation
IT Roadmapping
Change Management
P&L management
Customer Journey Mapping
Employee Engagement
Business Process Optimization
IT Governance and Security
Enterprise Solution Architecture
CRM, Loyalty
Inventory Management
Supply Chain Strategy
Enterprise Program Management
Systems Selection
Contract Negotiation
Agile Methodologies
Data Strategy and Analytics
Oracle Retail, Netsuite, SalesForce, Storis, JDA, Sterling, WebSphere, Terra Data ODS and Siebel implementation
Leading Infrastructure transformation
Cash flow management