Bio

Executive Experience Director at Publicis Sapient, former Creative Director at frog design, Bachelor of Design at Politecnico di Milano, in the last 15 years Laura has been working as CX designer and communication expert leading brand and digital communication projects for international clients in various fields: from fintech to consumer goods, from entertainment&media to fashion. Laura is also the co-founder of Converge: format of meet-ups and conferences about tech design and business. https://www.meetup.com/it-IT/convergeAI/ Specialties: CX, design strategy, product design, communication design, art direction, interaction design, brand and corporate identity design, user experience strategy, service design, design research.