Robert Wakefield-Carl
Sr. Director - Innovation Architects
TTEC Digital
Country or State
United States
Birthdate
Feb 15
Bio
The 45 years in computers and 25 years in Telecom and Call Centers have allowed me to understand how technology can be used to enhance customer experience. Helping other comprehend and utilize technology is what I love and strive to do daily. Specialties: Computers, Telecom, Phone systems, VoIP, Contact Centers, AI and Customer Experience
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Current Position
Sr. Director - Innovation Architects at TTEC Digital
Degrees
BA Music Ed, Music, Computers, German, Theater