Bio

I am Steve Leaden, founder and President of Leaden Associates, Inc. Enterprise clients leverage our services when - You have risk with end-of-support enterprise phone systems - You desire to move to the cloud UC or Contact Center and need expert help - You want to enhance their Customer Experience leveraging Contact Center, UC, and collaboration - You have to cost justify your new investment with strong ROI strategies - You need an independent expert to support their strategy and decision for E911 Clients in the health care, education, manufacturing, financial services, publishing and government market segments have come to rely on our team for best-in-class designs and implementations and the expertise to minimize risk associated with medium-to-large scale enterprise implementations.